Home News Disco ordered to refund 20,000 customers for over-billing

Disco ordered to refund 20,000 customers for over-billing

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Disco ordered to refund 20,000 customers for over-billing

The Enugu State Electricity Regulatory Commission has directed MainPower Electricity Distribution Company to refund over 20,000 customers who were overbilled in April 2025

In a statement signed and released by EERC Chairman, Chijioke Okonkwo, and the Commissioner in charge of Market Operations, Reuben Okoye on Monday, the commission said the order followed a thorough investigation into the company’s billing practices, which revealed a significant increase in estimated billing violations.

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“The commission has issued an Order to MainPower to refund the affected customers the overbilled units for energy consumed in April 2025,” the EERC notice reads.

It was stated that the list of affected customers has been published on the commission’s website, and MainPower has until the July 2025 billing cycle to complete the refunds.

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